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Global Customer Project Manager- Part Time

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A large pharmaceutical client is seeking a Part time (20 hours per week) Project Manager with Marketing & Customer Interaction Process Improvement experience!

Position Overview
The Project Manager will report to the Global Head of Customer 360 and will document and aggregate various Global Customer 360 initiatives that have been implemented. With the goal of fostering the vision of Global Customer 360 projects, the Project Manager will engage multiple stakeholders of global projects across various areas of General Medicines & Oncology. Global Customer 360 aims to create a single view of the customer with the goal of enhancing engagements and making marketing efforts more targeted and productive.

Specific Projects
Project Manager will become familiar with several projects including:

➢ Project planning involving multiple stakeholders, IT, brand teams.
➢ Content, segmentation, and technology discussions
➢ Data and information mining discussions
➢ The building of content standards for particular channels
➢ 3rd Party Partnerships including, but not limited to:
o Veeva (CRM Platform), Komodo, Epsilon and any other vendor related to the Global Customer 360 marketing ecosystem.

Responsibilities and Requirements

Ability to work with the Global Head of Customer 360 to lead and prioritize projects and tasks, and to be flexible to adjust those priorities based upon changing needs.

Understand the construction of multichannel strategies and technological, channel, and content discussions, and execution plans.

Project Manager will engage the six Global Customer 360 team members in order to:
➢ Identify initiatives that were effective/ineffective, and why. (Example- closer evaluation of Health Care Providers’ adoption of, and behavior towards, eDetailing/ePromotion initiatives)
➢ Lead and prioritize projects and tasks, and to be flexible to adjust those priorities based upon changing needs.
➢ Direct and work with numerous cross-functional teams, in order to gain information, alignment and approval as necessitated by projects and tasks. A deliverable might touch 2-3 people (marketing, sales planning, production). Project Manager will connect these intricacies/formulate timelines so they can make sure that the cross functional teams are aware of items pending.
➢ Uncover gaps in programs and processes.
➢ Prompt and encourage teammates to think tactically on a Global scale


Excellent computer skills across all major applications (Microsoft Office and Outlook).

Pharma experience is not required.

Miscellaneous
Consultant will work both on premises in East Hanover, NJ and on a remote basis.

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