Global Client Partner
We are recruiting for a temporary role with our Client-global social media platform and digital solutions specialist.
Duties: The role of Global Client Partner is the main point of contact globally for leadership of one of our Client’s partnerships with a key FMCG company. This role entails developing a keen understanding of the client's business and organization, become a thought partner and drive the relationship between Our Client and the client at a global level to the point that Our Client becomes an established marketing lever that drives the Client's business.
The Global Client Partner is the principal representative between Our Client and his/her senior client leadership team, and at the centre of an extensive internal (market teams & support teams) and external (agency & client) ecosystem of partners who are paramount to help him/her achieve his/her mission. This client is headquartered in the UK and therefore the position is ideally based out of our London office.
Develop thought leadership on client's business and industry
Set long term aspiration and annual goals with a key global client
Seek to understand Client's business objectives to ensure Our Client solutions are positioned appropriately
Accountable for the construction of a plan or Joint Business Partnership to achieve these goals, and for delivering on service expectations as per Joint Business Partnership agreement, e.g. training, workshops, measurement studies -ultimately accountable for global revenue with that client
Lead, yet not manage, an internal ecosystem of Country Client Partners and Client Solutions Managers and regional Global Business Partner to execute against a vision and plan for the partnership between Our Client & the client
Align with cross functional teams like Sales, Marketing, Measurement, and Pricing to ensure client expectations are managed, and delivered upon;
Deliver the highest levels of client service by partnering with cross regional teams to align objectives, improve relationships and processes
Set and communicate direction and prioritization of key markets and initiatives to support Client's Our Client activities locally, regionally and globally
Collaborate with internal, cross market/regional teams to ensure product improvement, transfer knowledge region-to-region and improved process/client relationships;
Partner with Client's media and creative agencies to ensure synergies, collaboration and trusting relationships are established, towards a common goal of achieving Clients' business objectives;
Identify incremental revenue opportunities and scale accordingly and ensure Clients' investment targets are met or exceeded;
Monitor and provide timely and accurate forecasts of sales opportunities and pipelines.
Skills: Minimum qualifications
solid experience in marketing, media sales or project management
FMCG vertical experience preferred
Experience in managing international accounts and delivering the highest service levels to these clients
Experience in managing multi-layer, complex business relationships
Proven and consistent track record of executing against an aggressive growth strategy and contributing to client revenue growth rates above expectations
Proven leadership ability to influence, develop, and empower colleagues to achieve objectives with a team approach
Ability to convert business from other media channels
Results and detail orientated
Strong strategic thinking abilities
Excellent leadership, organizational, and problem solving/decision making skills
Intelligent, motivated self-starter with strong interpersonal skills and work ethic
Mastery of presentation skills
Excels at building long term trusted relationships with C-suite executives