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Experience Web Producer

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As an Creative Project Manager / Experience Producer, you will combine your passions for problem solving, project management, and flawless delivery to create innovative, omni-channel brand experiences. You will manage scope development, budgets, schedules, workflow, QC and delivery of design solutions within your experience design team while ensuring maximum efficiency and resource capacity. You will be mentored by experienced producers and creative leaders on projects and encouraged to coach and inspire others on a regular basis.

Responsibilities include:
• Review and Interpret creative briefs along side members of your experience design team
• Understand customer goals, business requirements, technical constraints, and work within project parameters.
• Forecast and track the utilization of resources and organize projects and workflow to maximize productivity and engagement.
• Partner with Creatives, Strategists and Project Managers and other team members to develop effective end-to-end customer experiences across all channels.
• Conduct and lead kick-off and status meetings regularly, ensure thorough communication with all stakeholders at all stages of every project
• Proactively communicate with internal stakeholders about production recommendations, risks, challenges and solutions
• Filter, interpret and streamline stakeholder feedback to the design team to ensure productivity and the creative integrity of the solution.
• Track down answers to questions, data points, digital assets, people etc. to ensure a productive work environment.
• Troubleshoot technical issues with the technology department
• Help manage agency/vendor relationships, budgets and payments

Experience & requirements:
• At least 5+ years experience designing rich interactive brand, campaign and ecommerce experiences. Print experience is a plus.
• Associates or Bachelor's Degree in project management, operations, production or related field.
• Strong understanding of interaction design, site architecture, and designing intuitive user interfaces and navigation.
• Understand the possibilities and limitations of web technologies. Knowledge of mobile platforms and technologies is a plus.
• Strong written and verbal communication skills
• Polished communication/presentation skills, including the ability to sell ideas to varying audiences.
• Strong organization and time management skills.
• Exceptional attention to detail.

Also looking for the following work traits!
• Desire to make the complex clear.
• Keep the end-user in mind when designing a solution.
• Ability to learn from mistakes and a willingness to revisit past solutions for further improvements.
• Collaborative working style; focused on getting the best solution rather than your solution.
• Direct in approach to feedback and asking for assistance.
• Flexible, steady under pressure, and willing to switch gears quickly.
• Organized, self-directed, efficient and able to manage complex projects in a timely manner.
• Detail oriented and can find clarity despite ambiguity.
• Superior written & verbal communication skills and comfortable presenting.

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