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Experience Designer (33132)

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Senior Experience Designer

Responsible for the navigation, organization, interaction design, and business/user process engineering for leading-edge Web solutions, software, mobile and other interactive devices. This involves application of user-centered design methods to translate user needs, business objectives, and technology capabilities into world-class user experience for leading companies. 


Key Responsibilities 
• Evaluate existing sites in terms of their persuasiveness, emotional design, and conversion; assess properties for usefulness, usability, visual design, content, and branding 
• Lead participatory design/user testing sessions; lead Information Architects in the sessions 
• Identify and document meaningful patterns from the user research, audit the findings; provide recommendations to the client/internal team based on findings 
• Lead development of personas/segmentations based on research findings; integrate personas/segmentations with related deliverables such as opportunity maps and wireframes 
• Prepare, conduct, and analyse behavioral in-context research events 
• Identify opportunities to create business value and improve the user experience 
• Execute participatory requirements gathering sessions, participate in debrief sessions 
• Conduct and analyze stakeholder interviews to understand key success factors for a project or pursuit 
• Present concepts to clients and internal stakeholders with research and best practice annotations 
• Assist in creating strategies for persuasive design with oversight and guidance 
• Develop Navigation Model, Primary and Secondary Navigation structure 
• Develop Sitemap with all levels as required 
• Analyze task flows, task decompositions and create optimal Task Flow 
• Develop frameworks describing key aspects of proposed experience, how it reconciles business/user needs 
• Create prototypes using tools such as InDesign, Visio, Axure as required 
• Mentor junior Information Architects towards client delivery and excellence 
• Conduct periodic Knowledge Sharing sessions 


Job Requirements 
• Bachelor's degree required or equivalent military experience 
• Degree preferred in design-related discipline: Interaction, Information or Interface design; Human-Computer Interaction; Design Planning; Graphic Design; Communications 
• 3-4 years of industry experience 
• Well-versed in user-centered design methods and techniques 
• Proficient to expert in: InDesign, Illustrator, Photoshop, Visio, Microsoft Office 
• Excellent analytical and process-oriented skills 
• Execllent verbal and written skills 
• Experience in working on multiple projects simultaneously 
• Ability to work collaboratively on multi-disciplinary teams 
• Prior experience in a consulting firm or agency preferred 
• Prior experience in UI design for mobile devices a plus 

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