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Executive Assistant

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The Senior Executive Assistant (SEA) provides high-level administrative support to client-serving partners and Core Business Services (CBS) professionals, including partners and Directors; may also provide skilled service line or engagement-specific administrative support. The SEA uses advanced administrative skills; handles personal contacts with finesse and diplomacy; relieves executives and engagement teams of administrative tasks; collects/analyzes data and makes recommendations. The SEA also uses broad and comprehensive experience, skills and knowledge in organizational policies, procedures and practices, and may serve as a facilitator to coordinate projects and deadlines directly or through others.

• In-depth knowledge of the firm’s meeting, travel and expense policies and tools
• Skillfully use clients standards, templates, firm branding and correspondence guidance to format and edit letters and other documents from draft to client-ready stage

• Coordinate and be responsible for the quality and timeliness of engagement-related or other administrative work, share leading practices. Highly skilled at collaborating with FMAs, schedulers,
• Manage or coordinate small projects providing cost-effective solutions. Leverage strong working knowledge of applicable firm and service line quality, risk, and confidentiality policies and guidelines and reinforce with others.
• Solve complex problems, strong analytical skills, proficiency in research techniques. Prioritize work by considering risk, importance, urgency, and potential business, organizational, or client implications.
• Proactively notify appropriate contacts for, any identified issues with quality, confidentiality or risk

Experience/Required Skills
• Excellent interpersonal, communication (verbal and written), and collaboration skills, interface with personnel at all levels directly or in virtual setting, communicate with appropriate frequency

• Highly skilled attention to detail and self-assurance of quality of work performed or reviewed
• Readily and proficiently share knowledge with colleagues
• Maintain and apply in-depth working knowledge and skillfully navigate firm and service line structures, matrixed relationships, key personnel, and organizational policies and procedures Demonstrate initiative and focus on customer service
• Advanced skill with firm’s core technology, expertise in specific applications
• Demonstrate advanced skills with internal knowledge tools, e.g., CHSs, COIs, CKRs, websites
• Skilled user and knowledge resource for use of firm-wide and service-line processes and tools:

Education
• Associate degree or appropriate formal training in a related discipline or equivalent business experience.

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