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Executive Assistant

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The Executive Assistant (SEA) provides high-level administrative support to client-serving partners and Core Business Services (CBS) professionals, including partners and Directors; may also provide skilled service line or engagement-specific administrative support. The SEA uses advanced administrative skills; handles personal contacts with finesse and diplomacy; relieves top executives and engagement teams of administrative tasks; collects/analyzes data and makes recommendations. The SEA also uses broad and comprehensive experience, skills and knowledge in organizational policies, procedures and practices, and may serve as a facilitator to coordinate projects and deadlines directly or through others.

• Coach others, plan and manage complex meeting and travel arrangements by applying in-depth knowledge of the firm’s meeting, travel and expense policies and tools
• Skillfully use client standards, templates, firm branding and correspondence guidance to format and edit letters and other documents from draft to client-ready stage
• Perform at a champion knowledge level and aid in the adherence to and reinforcement of clients record retention policies. Coordinate and be responsible for the quality and timeliness of engagement-related or other administrative work, share leading practices.
• Highly skilled at collaborating with FMAs, schedulers, and other internal resources on finance, scheduling, or other operational support matters and related tools/reports. Act as knowledge resource in use of Lotus Notes (LN) calendar management and Blackberry
• Manage or coordinate small projects providing cost-effective solutions. Leverage strong working knowledge of applicable firm and service line quality, risk, and confidentiality policies and guidelines and reinforce with others. Solve complex problems, strong analytical skills, proficiency in research techniques.
• Prioritize work by considering risk, importance, urgency, and potential business, organizational, or client implications. Work independently and may facilitate the set-up of project plans. Proactively notify appropriate client individual of, and be alert for, any identified issues with quality, confidentiality or risk

Experience/Required Skills
• Excellent interpersonal, communication (verbal and written), and collaboration skills, interface with personnel at all levels directly or in virtual setting, communicate with appropriate frequency.
• Highly skilled attention to detail and self-assurance of quality of work performed or reviewed
• Readily and proficiently share knowledge with colleagues
• Maintain and apply in-depth working knowledge and skillfully navigate firm and service line structures, matrixed relationships, key personnel, and organizational policies and procedures Demonstrate initiative and focus on customer service
• Advanced skill with firm’s core technology, expertise in client-specific applications, serve as a coach to others; aptitude for learning quickly
• Demonstrate advanced skills with internal knowledge tools, e.g., CHSs, COIs, CKRs, websitesSkilled user and knowledge resource for use of firmwide and service-line processes and tools: e.g., STARS, GTAC, GAAIT, TPG&T, eDocs5+ years of related business experience.

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