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Employee Communications Channel Manager

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My client is a Global Technology Company that are looking for a relatively junior Comms. Manager to join their team for a 7-8 month rolling contract. The role pays up to £28 000/annum pro rata PAYE depending on experience. They are looking for someone who has content management and channel experience.

Role:
- ​Own, manage, execute a systematic approach to content planning and implementation across all internal channels
- Represent employee comms at weekly editorial reviews to create/curate internal comms content 
- Proactively research/recommend new technology, approaches or internal comms tactics or channels to improve engagement and the employee experience 
- Regular measurement/reporting on internal comms activities and events to gauge impact and drive engagement 
- Provide best practice counsel and advocate on employee comms 
-  Act as point of contact for external communication partners or agencies, 

Key responsibilities include: 
- Developing and driving effective systems and methods of planning and managing content across UK comms channels 
- Management of UK employee comms calendar, internal space booking, internal branding, digital screens and management of select internal 
communications programmes, processes, and tactics in support of internal communications goals in the UK 
- Coordination and production of weekly internal bulletin 
- Front line management of inbound employee comms queries, listening across key channels to identify topics/issues requiring communications response 
- Working as part of v-team to deliver key internal events eg UK town halls, all hands and kick off events 
- Consistent management, delivery and execution and measurement of key communications initiatives and processes to positively impact and advance communications goals 

Key Success Criteria 
A responsible position with high levels of autonomy, the ideal candidate will have proven project and internal communications channel management skills with the confidence and experience to 
take responsibility for delivering comms initiatives that meet our company objectives. Self-starting with the ability to manage multiple programmes and work effectively as part of a diverse v-team are 
key attributes required for this role. 
• Detail orientated with the ability to network and navigate the business with agility and sensitivity 
• Ability to effectively and efficiently plan, deliver and assess/report impact of comms tactics, campaigns, content and programmes, on time and to budget 
• Respected as a highly valued partner to all relevant business groups and stakeholders 
• Highly collaborative approach to working, including the ability to resolve conflict and ambiguity and achieve outcomes that deliver positive impact in the UK 

Knowledge, Skills and Essential Experience 
- This role would suit a communications graduate/comms professional looking for a challenging role to gain experience working on industry-leading comms programmes for a high profile global brand 
- Prior communications experience including a proven track record in running impactful communications programmes to deadline and brief 
- Sound understanding of internal communications and employee engagement theory with the ability to creatively turn ideas into compelling and relevant deliverables which deliver 
business impact and drive desired employee behaviour 
- Strong writing and proofing skills, content creator and curator, proven comms programme delivery 
- Proficient in Microsoft Office, SharePoint, Yammer; able to learn and quickly adopt new technical skills pertinent to role – eg digital screen software package
- Strong knowledge and understanding of the communications discipline, practices and techniques 
- Strong project management and organisational skills 
- Confident and convincing, gives sound counsel and advice 
 

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