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Email Account Manager

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Our agency client is looking to add a capable, and experienced Email Account Manager to sit on-site at their client in Beaverton. 3-5yrs.+ experience in Email Marketing Management role a must to qualify for this role.

The ideal person will be able to thrive in a fast-paced, high-pressure environment and be able to drive the production process. This person will execute email campaigns and triggers, collaborate with project managers, manage multiple simultaneous projects, interface across several departments and work independently to resource and meet critical deadlines. Also must have the ability to say no and deal with the outcome vs. say yes and figure out how to do the impossible/unlikely.

Responsibilities:
Partner with marketing & segmentation business leads during planning process to ensure production resources, timelines, efficiency and optimization are considered and with Marketing Ops Lead on Email Intake Process and resourcing.

Drive targeted communications production process and execute email campaigns and triggers, including:

  • Communicate with email vendor/internal partners to ensure alignment on deliverables
  • Partner with client's Digital Tech team to drive project scoping and email development
  • Provide project status updates/recaps to key stakeholders
  • Communicate asset, proofing and approval deadlines to stakeholders, and main point of contact/liaison for stakeholders and email vendor
  • Review assets, links and audience to ensure they align. Partner with the team as necessary.
  • Submit assets to email vendor
  • Proof emails for link accuracy, tracking, and functionality
  • Final approver of email (with stakeholder sign-off)
  • Collaborate with Project Manager on maintenance of production-related tools (calendar, tracker, etc).
  • Connect with Digital and Consumer Services on key launches, etc.
  • Ability to work off-hours as needed for launches, etc.


  • Qualifications:
  • Passionate about brands, digital communications and emerging technologies.
  • Strong experience in managing resources to meet goals across multiple projects.
  • Natural leader who can fearlessly guide a team, fostering growth and providing regular feedback to direct reports.
  • Demonstrate a strong business mind-set and ambition to drive growth for both agency and partner.
  • Excellent people skills and the ability to work with a wide range of personalities.
  • Proactive in touching base with partners for regular meetings, quarterly reviews, etc. Always abreast of partner budgets, plans, goals, issues/pain points, etc.
  • Highly articulate with excellent verbal, written communication and presentation skills.
  • Dynamic and energizing with an ability to maintain optimism and a positive attitude in a challenging, fast-paced, and changing environment.
  • Bachelor's degree required
  • 5+ years of email production experience, preferably in a retail/commerce environment
  • 3+ years of project management experience
  • Experience working with Technical teams, and ability to understand how business needs translate into technical needs align.
  • Demonstrate initiative and ability to work independently as well as in a diverse team environment
  • Strong organizational skills, attention to detail, and ability to prioritize a varied workload with multiple stakeholders
  • Demonstrate strong problem-solving skills, resourcefulness, and comfort with ambiguity


  • If this sounds like a great role for you, apply now!

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