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Eloqua Support Specialist, EMEA - 12 months

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With this role you will be expected to travel into the office in Reading twice a week, as agreed with the hiring manager, and work from home for the remaining days.

The Eloqua Specialist will support all aspects of project engagement, helping to scope projects requested within the region, determine resource planning and allocation, and escalation of any urgent issues with Oracle/Eloqua regarding system issues, working closely with the EMEA Marketing Campaigns & Operations Senior Manager, and the US Eloqua Support Services Team, as required.

The successful candidate will be interacting regularly with Regional Marketing Managers, as well as Eloqua Support Services personnel in the US.

This role will report to the EMEA Marketing Campaigns & Operations Senior Manager.

Requirements:
The successful candidate will have 3 or more years’ experience of developing and executing strategic lead generation and nurture programs in Eloqua.

Background and experience required:
- At least three years of MAP experience
- Previous project management at either a marketing agency or within an internal shared service function
- Proven track record in multi-touch, multi-dimensional demand program design, creation and implementation in an Eloqua environment

Core skills required:
- Ability to manage the daily execution and monitoring of multiple campaigns
- Trusted advisor on Eloqua capabilities
- Ability to understand and capture campaign requirements and translate into technical deliverable on Eloqua
- A detail oriented person with an analytic mind
- Good written/oral communications

Education, Training:
- Eloqua Certified Specialist

Being helped by the EMEA Marketing Campaigns & Operations Senior Manager the Eloqua Specialist will be requested to perform the tiered set of services below:

Campaign Execution:
Build and Send Eloqua emails
Create HTML/OFTs for Sales
Build Eloqua forms & landing pages
Basic Javascript (Validation/Tracking)
Basic Reporting/Insight
Shared List/Segment setup and export
Contact List Uploads

Development:
Nurture track/Complex campaign build
Custom Subscription Management build
Complex reporting

Consulting:
Marketing best practice advice

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