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Editorial Strategist

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We are looking for an Editorial Strategist with strong copy editing skills to join our client’s team in NYC! Our client is undertaking an aggressive digital transformation that builds on our successful mobile and online service offerings. They are invested in using digital innovation to deepen customer engagement and profitability; position us as the undisputed leader in digital financial services and payments; and enable them to deliver the highly personalized, real time experience customers increasingly expect.

Our digital channels support more than 32 million active customers. Nine million customers interact with them daily, making our client the most visited banking portal in the U.S. Within Consumer and Community Banking. They’re responsible for setting and executing strategies that align with business objectives and drive digital innovation, helping them to establish the best digital banking customer experience in the industry.

Our client’s Digital team is responsible for enhancing the desktop, mobile and tablet experiences for our current and prospective Chase customers. They are looking for a top-notch editorial strategist with:

• At least five years of experience planning content strategies for responsive sites.
• At least 10 years of experience writing and editing customer-facing content for the digital space.
• Experience in banking and financial topics (preferred but not required).
• Experience working in an Agile development environment is a plus.
• Experience working in cross-functional teams, interacting with designers, researchers, usability specialists, product managers, legal and compliance experts, and line-of-business owners.
• Excellent verbal and written communication skills, with a thorough knowledge of the English language, grammar, spelling, punctuation, and usage. Spanish language proficiency is a plus, as is a firm understanding of the Associated Press style guide.
• Minimum of a bachelor's degree, preferably in English, Journalism, Marketing, Advertising, or other communications-related field.
• Exceptional project management skills, including the ability to manage schedules and deadlines for multiple projects.
• Experience adhering to documented standards for copy, obtaining feedback and approvals from clients, and revising documents according to that feedback. Must be able to produce copy that's consistent with our client's voice and tone.
• Experience enforcing best practices and processes from the start of the project life cycle to the project’s official launch.
Candidates should provide at least three recent web writing samples (online portfolios are preferred) and will be asked to complete a written test after the first interview.

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