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Editorial Quality Assurance Lead

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In this assignment, you will be a member of the editorial team focused on ensuring the content the team produces meets standards and guidelines to make interacting with the client's products a fun experience for users.


Working closely with writers, engineers, researchers, and program managers, you’ll be working on a wide range of content. Content will include but not be limited to conversational responses, instructions, dialogue, stories, jokes, and games delivered through multiple products, and across a number of localized markets.

Success will be measured both in terms of quantity (number of strings reviewed) and quality (we will be doing extensive user tests & to measure engagement).

Responsibilities
Create and execute editorial test plans for English and international content.
Filing and triaging bugs.
Analyzing trends and reporting out on quality assurance results to senior leadership.
Create scaleable processes to improve content quality that leverage existing workflows and tools.
Escalate issues within the product which detract from providing the best user experience.
Perform QA passes on in-development product features at various stages of the development cycle.

Required Skills:
2-3 years of experience in quality assurance testing for a mass consumer audience.
Ability to create and execute editorial test plans.
Experience working on mobile platforms and new technologies.
Excellent problem solving, organization, project management, and communication skills.
BA or BS, or professional experience equivalent.

Nice to Have:
Ability to automate testing and/or reporting systems
Professional experience managing large content corpus at scale.
Experience creating quality assurance program in editorial or creative environment.
Experience writing dialogue for plays/screenplays, fiction/interactive fiction, and/or comedy/entertainment.
Experience & interest in product & game design, design skills, & artificial intelligence.
Passion for pop-culture and current news.
Ability to create dashboards to snapshot the state of development for Engineering and Product review.
Knowledge of multiple languages.                                                                           

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