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Ecommerce Project Manager / Business Analyst

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The eCommerce Project Manager/Business Analyst will play a big role in assisting us in our online journey.

Reporting to the eCommerce Platform and Project Manager and working closely with both the eCommerce team and our Development Partner; the role of the eCommerce Project Manager/Business Analyst is to own, shape and deliver our eCommerce Development Roadmap.

This role is Ideal for a graduate with experience in delivering complex eCommerce projects and is a great opportunity to immediately deliver using existing skills and also learn about all aspects of eCommerce while working with small, expert and dynamic teams.

Key Responsibilities
 Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, user stories (use cases), scenarios, business analysis, and task and workflow analysis
 Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
 Own projects from start to finish to ensure they are delivered on time and within budget
 Proactively communicate and collaborate with external and internal customers to analyse information needs and deliver the following as needed:
i. Functional requirements
ii. Business Requirements Document
iii. User Stories (Use Cases)
iv. GUI (Screen and Interface designs)

 Drive and challenge business units on their assumptions of how they will successfully execute their plans
 Act as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
 Develop requirements specifications according to standard templates, using natural Language
 Collaborate with developers and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs
 Be the liaison between the business units, technology teams and support teams

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