1 Month ASAP Need in Pawtucket!
This person will be loading data files to the system, exporting the same data file and audit for errors using Excel Pivot Tables and V - Look up
Install, implement, configure, upgrade, and optimize the performance of assigned technology required to operate client’s infrastructure environment.
Possess expertise in the assigned technology domain.
Maintain, monitor and support the infrastructure environment in assigned technology domain.
Install, configure and support hardware and software required to operate assigned technology.
Install updates, patches and anti-virus updates.
Troubleshoot and resolve issues in assigned technology including hardware, software, operating system.
Conduct system health checks, trending analysis and capacity data gathering.
Triage and resolve or escalate operational support for issues from Service Desk.
Develop and maintain documentation related to administration and maintenance.
These are consistent for all our staff:
Assist in supporting activations and rollouts.
Consistent efforts to deliver quality solutions as per agreed scope.
Customer focus and close alignment with the customers’ business objectives.
Ensure efforts to continually improve domain knowledge.
Ensure the quality of the deliverables as per the defined defects standards
Document issues with resolutions and share with team members to improve team productivity.
Provide data to generate team performance metrics.
Knowledge transfer with other team members to improve overall team education level
Take complete ownership for the assigned task and timely inform the progress of the project / task to all stakeholders.
Adherence to the defined standards.
Take initiative and drives to bring to logical conclusion; proactive approach.
Provide accurate and timely information and escalates when there are issues.
• Actively participate in meetings and make valuable contribution.