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E-Commerce Analyst (EDI/cXML/xCBL)

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Ecommerce Analyst (EDI/cXML/xCBL)

Responsibilities:
-Responsible for customer on-boarding.
-This role will interface directly with the internal business units as well as external customers to implement successful integrations.
-Manage external interface integration projects with Office Depot’s B2B customers from kick-off through go-live following the B2B integration life-cycle (Capture Customer requirements, define a solution, configure B2B integration environments, create development requirements, define test scenarios, test internally, test with the customer, get approval from customer and production release)
- Gather initial requirements and architecture information from Office Depot’s B2B customers such as document types, system software, market sites and technical details via phone conversations
- Based on the information obtained from customers, determine best ways in which Office Depot can meet customer requirements’ specifications for the following business processes: PunchOut, PO, PO Confirmation, ASN and invoice.
- Perform analysis of customer requirements specifications
- Define the scope and timeline of the B2B integration with Office Depot's customers based on phone conversations
- Determine and document customers’ go live timing expectations
- Create business requirement/Mapping documents
- Provide technical requirements to Office Depot’s B2B IT team for custom mapping, enhancements and/or fixes
- Manage, create test cases and execute customer testing on integrations, enhancements and/or fixes
- Troubleshoot and resolve B2B integration related issues with customer and Third-Party Vendors

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