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E-Business Marketing Contractor 11306-1

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This is a 10-month contract.

One of our Fortune 500 Financial Services clients is looking for an individual who is passionate about email marketing. This project manager will lead the efforts of internal and external business partners to help take email execution to the next level. The ideal candidate has a track record of implementing customer-focused email programs that drive customer engagement and positive results for the business.

The individual in this position manages email execution, and their responsibilities include the following:

• Work with email strategy lead and business partners to understand email campaign objectives and strategies; contribute ideas to improve customer experience and campaign performance
• Review email campaign grids to ensure email requirements are followed such as email naming conventions and code formats
• Partner with external email service provider and business partners to ensure accurate and timely email execution, including managing to all applicable campaign due dates and requirements
• Perform quality assurance and audit tracking processes
• Drive process improvements to improve email operations effectiveness and efficiency
• Act as the team lead for all Compliance related requests, including updating procedures as necessary, control procedures are followed, assisting with audits, etc.
• Manage projects to drive new capabilities and improvements for the email channel
o Implement triggers, automation and tools to drive email relevance and timeliness
o Set up programs that incorporate dynamic content driven by customer data
o Work with external partners and vendors to deliver new email capabilities
• Train new team members
• Manage email service provider day-to-day including relationship management, completion of a vendor scorecard, and application of vendor management practices




Skills Required:
• 3+ years experience executing email campaigns
• Excellent relationship-management skills
• Exceptional attention to detail and organization skills
• Understanding of ecommerce/email industry best practices
• Critical thinking skills and comfort making fact-based decisions (sometimes based on incomplete information)
• Self-motivated but also an incredibly collaborative team player
• Proven success managing projects and multiple initiatives simultaneously


Skills Desired
• Email marketing experience
• Financial Services experience
• Email service provider experience
• Vendor management experience
• Agency experience

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