The Technical Communications team strives to deliver the highest quality product user manuals to our biotechnology client's customers. The Document Conversion Technical Writer will work with selected vendors to convert existing manuals to HTML format.
Help develop conversion schedule and workflow.
Help develop pre- and post-conversion file preparation and QA checklists.
Oversee vendor work for adherence to schedule.
Manage all conversion project day-to-day work.
Prepare and send files for conversion and track files sent and received.
Perform post-conversion QA and tagging as needed to meet HTML specifications.
Run provided scripts on HTML and check results.
Run provided transforms to convert XML content to HTML.
Identify and help resolve technical issues/questions that arise during project.
Identify and suggest improvements to processes and deliverables.
Insure quality requirements are met.
Work with minimal supervision and manage time effectively.
Deliver under tight deadlines.
Identify and communicate risks to project deadlines in advance.
Follow all processes, style guides, templates, and brand guidelines to extent identified by team.
Strong project management, communication, and critical thinking skills.
Keen attention to detail and high regard for quality.
Ability to quickly learn new processes and software tools.
Experience with technical writing. Experience developing product user manuals preferred.
Experience with HTML, DITA and XML authoring tools preferred.
Expertise in FrameMaker, InDesign, RoboHelp, or Word desirable.
Experience with HTML and CSS markup languages a plus.
Bachelor's degree in a scientific discipline. Advanced degree preferred.