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Director of User Experience

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DIRECTOR – USER EXPERIENCE
The Director of User Experience will have responsibility for leading the teams that deliver this change. You know in your heart that UX is a discipline that not only improves experience but also drives business success. Fundamentally, your challenge is to advocate for the user by translating business objectives and constraints into user-centered deliverables, and representing the business value of UX in terms that an executive team can embrace.
This is not an individual contributor job with some management responsibility. This is a leadership role. It is the job of the Director to frame the problems to be solved, not solve the problems; to design the teams that design the products.

Activities
• Lead 20+ individuals on the interaction and visual design teams to deliver UX from conceptualization to launch and follow-up for multiple projects across multiple products.
• Grow relationships with existing product teams, and identify new opportunities to contribute on new products.
• Oversee design deliverables across project teams.
• Scope projects and manage ongoing expectations.
• Define and own a varied menu of UX design processes for project initiatives (including ideation, user-flow analysis, wire-framing, interaction design, visual design, branding and execution)
• Provide clear creative direction and feedback, ensuring inter- and intra-team communication.
• Work closely with leadership in server and UI engineering to ensure design specifications are an excellent fit with development constraints.
• Work with product management on project objectives and allocate resources to achieve the objectives as measured against managed expectations.
• Advocate for UX in the broader organization.
• Attract and retain new design talent to meet the growing demand you created in the bullet point above.
• Create staff career development plans and goals. Conduct performance and compensation reviews.

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