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Director of UX Product Design

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Our client is hiring a full time, permanent Director of UX Product Design! The company is in the healthcare IT space and they focus on creating secure access for providers and their patients.

Onsite in Lexington, MA
Full time/perm 40 hours/week
Start date: ASAP
Reason for opening: Former Director moved onto another opportunity
Reports to: SVP of Product

This is a people/team management position where you'll be managing at least 6 UXers. You'll be working very collaboratively with all members of the UX/UI team, including developers, designers, and usability.

Must haves:
- Software experience in technology is a requirement; healthcare / IT experience will also be considered.
- People/team management experience
- Strong collaborator who can still communicate with higher level and within their team

FULL JOB DESCRIPTION:

We are looking for a Director of Product Design to join our team in Lexington, MA. Do you have the experience to inspire and lead a top quality design team? Is UX your passion rather than your job? We want a person who sees their role as driving corporate success by creating a sustainable competitive advantage in UX. In this role, you will be responsible for the design vision across our full product portfolio, represent the voice of the user, and manage, grow, and inspire a team of designers.


Responsibilities:
Manage the creative process and product design team including schedules, deliverables, and team utilization to meet the product vision and deliver on the business growth objectives
Define the product design goals across the product portfolio
Manage team to create intuitive, smart designs and experiences that inform our users across all access points and products
Develop best-in-class practices for product design and design delivery, fueled by user research, user feedback, data, and evidence
Collaborate with product teams to create schedules, manage deliverables, assign resources, and mitigate risks
Anticipate user needs and develop design principles in conjunction with the multi-year product vision
Ensure alignment among all parts of the organization through effective communication
Assess, coach, develop and empower staff in support of their success
Continually improve design processes to gain efficiency, remove obstacles, and simplify problems

Qualifications:
Bachelor’s degree required; Master’s degree preferred
3+ years of experience leading design teams
A minimum of 8 years designing user experience and interaction design for software products, including desktop, web, and mobile applications
Proven track record in cross-team collaboration to deliver successful products
Care deeply about the user; in our case these are IT professionals, nurses, doctors, patients, and hospital administrators
Experience managing successfully in a matrixed environment, with proven ability to build and maintain great working relationships; help others achieve their goals across all levels and departments of an organization.
Track record leading, building, mentoring and motivating creative teams.
Experience in using the Lean Startup Methodology to bring winning products to market”.
Strong usability testing experience
Experience in iterative software delivery methodologies, such as Agile or SCRUM
Strong project management skills; demonstrated ability to work and lead independently

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