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Director of UX

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Our client, an agency in Boston, is searching for a temp to perm Director of UX. You will be a key leader within the organization, responsible for building, managing, and mentoring information architecture, interaction design, and user research. Working in close collaboration with strategy, creative, and technology teams. This position will contribute high-level architecture and interaction thought leadership, while driving continuous tactical improvements of product craftsmanship and process.

Responsibilities:

Develop and maintain an authoritative style guide and lead a distributed interaction team
Deliver a portfolio of consistent user experiences across devices, geographies, and brands
Manages Information Architects and User Experience team members
Collaborates with project teams to define strategy, site architecture and navigation, map out user flow and experience, and define high-level interaction
Defines metrics for assessing success
Acts as consumer advocate
Leads User Experience group recruitment process and hiring decisions
Works with clients to understand their business models and goals and leads the process of defining business requirements, content, and features
Participates in and/or leads consulting engagements
Leads User Experience portions of projects - from brainstorming and conception to architecture and training.
Conducts multiple methods of primary and secondary research including interviews with key stakeholders, observation, surveys, market research, Web analytics, etc.
Analyzes customer segments and their information and functional needs in order to create personas
Researches and analyzes industry trends and competitive information
Collaborates with project teams to define strategy, site architecture and navigation, map out user flow and experience, and define high-level interaction.

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