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Director of UX

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Our client, an agency in Boston, is searching for a Director of UX. The role is temp to perm in their Boston office.


Responsibilities

• Develop and maintain an authoritative style guide and lead a distributed interaction team

• Deliver a portfolio of consistent user experiences across devices, geographies, and brands

• Manages Information Architects and User Experience team members

• Collaborates with project teams to define strategy, site architecture and navigation, map out user flow and experience, and define high-level interaction

• Defines metrics for assessing success

• Acts as consumer advocate

• Leads User Experience group recruitment process and hiring decisions

• Works with clients to understand their business models and goals and leads the process of defining business requirements, content, and features

• Participates in and/or leads consulting engagements

• Leads User Experience portions of projects - from brainstorming and conception to architecture and training.

• Conducts multiple methods of primary and secondary research including interviews with key stakeholders, observation, surveys, market research, Web analytics, etc.

• Analyzes customer segments and their information and functional needs in order to create personas

• Researches and analyzes industry trends and competitive information

• Collaborates with project teams to define strategy, site architecture and navigation, map out user flow and experience, and define high-level interaction


Qualifications

• Passion for technology and design, and the drive to stay on top of industry trends and best practices as exhibited through 10+ years of progressively more responsible experience,3+Yrs leading UX teams

• Persuasive communicator - able to explain complex or intangible concepts to stakeholders at all levels

• Experience leading user research and brainstorming and discovery sessions

• Ability to perform interface design critiques and supply objective feedback to designers

• Excellent critical thinking and analysis skills

• Experience managing, training and mentoring others in UX design methodologies and best practices.

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