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Director of Software Product Management

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Do you enjoy pushing the frontier with software, analytics, and data visualization? Do you get excited working with clients who use software and capable of being the voice of the Customer and conveying that information to developers? And how about working for a company that is at the forefront of helping clients transform their customer experience? If you answered “yes,” to these questions, we would love to hear from you.

We are seeking a Diretor of (Software) Product Management that will function in a matrix role between our Engineering and Sales/Marketing teams. We're looking for someone with a track record of partnering with engineering teams to successfully design and deploy scalable enterprise applications. This position owns the company's software product strategy as well as assisting with marketing and evangelization of our CEM platform. We are looking for a person who is able to work with employees at all levels of the organization in an open-office setting and a highly collaborative environment.

Director of Software Product Management Responsibilities

• Product ownership for our Customer Experience Management SaaS platform

• Understand our client's needs and workflow, including creating/running a Client Advisory Board

• Work with software engineers to define/manage product features

• Create wireframes, use cases, etc.

• Act as the product champion and be the product subject matter expert within the organization for the CEM platform

• Work with Marketing and Sales teams to scope and create sales and marketing collateral for our CEM platform Director of Software Product Management Qualifications

• BS in Business, Computer Science, Management Information Systems or equivalent experience (MBA is a plus)

• 5+ years in the technology industry with significant experience in software product management

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