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Director, Product Development-User Experience Design (Web, Mobile)

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Director, Product Development-User Experience Design (Web, Mobile)

The Director in this position will lead the customer-centric vision, strategy, and execution of user experience design across key digital properties and products/services. In this role the Director is expected to provide thought leadership and strategic influence by contributing subject matter expertise in the areas of visual design, user experience best practices, content strategy, mobile applications and mobile web. This role includes a tactical element that will shape, evolve and support, from a business and market perspective, program and its features/capabilities.

Responsibilities:

Ensure key digital properties and product/service provides a compelling user experience

Create and iterate the design deliverables required to implement our product roadmap

Work closely with Product, Marketing, Customer Care and Technology to design and build a great products

Manage and coach a team of designers & content strategists

Recruit talented designers to grow our design team

Build best of breed design skills, tools, and processes

Foster a customer centric-perspective throughout the product organization

Qualifications:

Minimum

1. 10+ years of experience required in related field (i.e. web design, web and mobile applications.)
2. Requires strong knowledge of visual design, user experience best practices, content strategy, mobile applications and mobile web.
3. Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization
4. Excellent verbal and written skills

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