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Direct Mail Manager

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Role Summary/Purpose: 
Responsible for ensuring flawless, on time delivery of campaigns and print collateral supporting client marketing growth strategies. 
This role manages design approval, list validation, routing creative, obtaining legal/compliance approval and management of critical compliance requirements. The Marketing Direct Mail Manager is an expert in project management, timely delivery on all aspects of a campaign/project. 

Essential Responsibilities: 
• Liaise with clients and peers within to deliver effective marketing campaigns. 
• Manage file validation of marketing campaigns and facilitate accurate execution 
• Collaborate with client marketers on optimal package design, and segmentation to drive engagement and sales, assisting clients with legal approval and execution of marketing campaigns 
• Manage multiple projects and provide agency-like support for multiple product/client teams in a fast-paced, deadline environment 
• Ensure all campaigns follow defined documentation requirements. 
• Ensure adherence to company PO and invoice management procedures 
• Drive continued adoption and consistent usage of Marketing Solutions processes and tools, by team and clients, including compliance with records retention requirements 

Qualifications/Requirements: 
• Bachelor’s Degree or, in lieu of degree, high school diploma/GED and 6 years of work experience in Marketing or the direct mail industry 
• 2+years of work experience in one of more of the following: direct mail marketing, database marketing, data segmentation, data collection, or print/lettershop production 

Desired Characteristics: 
• Experience in consumer financial services with exposure to a credit card or retail environment 
• Experience in developing marketing campaigns and creative material that resonate with customers 
• Project management skills with successful experience participating in a cross functional team 
• Ability to multi-task and simultaneously work on multiple projects in a fast-paced environment 
• Demonstrated ability to creatively solve problems, develop new tactics and address implementation obstacles 
• Strong Change Management skills - effective communicator, good at holding "crucial conversations" with clients and internal partners 
• Strong consulting and influencing skills 
• Strong process management skills - including experience with workflow management, production scheduling and inventory management 

Core skills required for all the roles: data auditing, project management, creative proof auditing

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