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Digital/Change Management Project Manager

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The Digital/Change Management Project Manager will play a key role in helping projects (change initiatives) meet business schedule and budget objectives. This person will focus on the people side of change, including changes to business processes, systems and technology, job roles and organization structures. The primary focus will be identifying impacted processes/systems as a result of a project launch and certain and implementing change management plans that enable the business to continue operations once the project is launched.

• Collaborate with project team, business SME’s and vendors to identify changes to business processes, people or systems based on implementation of a large scale project
• Apply a structured change management approach and methodology for the changes caused by projects and change efforts
• Develop a change management strategy based on a situational awareness of the details of the change and the group being impacted by the change
• Identify potential risks and anticipated points of resistance and develop specific plans to mitigate or address the concerns
• Conduct readiness assessment, evaluate results and present findings in a logical and easy to understand manner
• Develop a set of actionable and targeted change management plans
• Support the execution of plans with employees and vendors
• Work with project team to integrate change management activities into the overall project plan
• Work with communication, training, etc, in the formulation of particular plans and activities to support project implementation
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Experience facilitating JAD sessions to assist impact areas in communicating the impacted changes while working thorough plans to mitigate the changes
• Exceptional communications skills both written and verbal
• Able to work effectively at all levels in an organization
• Excellent active listening skills
• Problem solving and root cause identification skills
• Strong analytic and decision making abilities
• Must be a team player and able to work with and through others
• Ability to influence others and move toward a common vision or goal
• Experience with large scale organizational change effort
• Previous change management experience is a plus

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