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Digital and Social Marketing Manager

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AQUENT is seeking a Marketing Manager for an exciting opportunity!

In this role you will -

Manage Communities and Engagement:
• Reading all new customer product reviews each month
• Respond/Comment on public domain as needed
• Categorizing reviews and identifying trends and themes
• Pull together reports based on insights from reviews for business partners with support from Senior Level Product Manager
• Update internal intranet with review data, store reports and documents on internal knowledge system
• Assist Senior Level Product Manager with email campaigns


Support Social Media and Communities Engagement projects:
• Be and active member in setting up new communities as part of a larger project team
• Support Communities program lead in communications plan and delivery
• Support and deliver against marketing and engagement efforts to launch communities program

Experience:
• 4-year degree in Marketing, Communications, or Business
• Preferred: 2+ years fast-paced environment managing multiple projects for multiple customers/accounts. Experience working with user generated content, community moderation and engagement.

Industry Knowledge:
• Confident in leading projects for multiple clients, ideally for the financial industry. Proven ability to quickly ramp up on expectations of client. Actively researches, learns and incorporates new means and methods whenever and wherever possible to improve processes.

Technical Knowledge:
• MS Word - 3+, MS Excel - 3+, MS PowerPoint – 3+, Acrobat - 1 +

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