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Digital Traffic Coordinator

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The Digital Traffic Coordinator supports our client's Digital Marketing Services team in the trafficking and workflow management of projects from intake to completion. The position requires strong communication and organizational skills, advanced-level knowledge of the technical implementation phases of online design, production, branding, and the ability to manage multiple projects simultaneously.

Responsibilities

• Works closely with group leaders and Project Managers in the assignment of projects; balance workloads to meet deliverables; expedites and prioritizes rush requests accordingly

• Develops and manages production timelines; enforces adherence to work flow processes and deadlines; as changes take place, adjust schedules and negotiate extensions when necessary

• Assures digital marketing teams have all supporting documents and information needed to complete projects; checks initial request for accuracy and requests additional information if needed; collects and organizes assets for design teams

• Provide production and additional support as needed

• Manages trafficking of projects with partner groups and internal/external vendors

• Serves as a primary customer service contact regarding project inquiries; identifies gaps, mitigate conflicts, ensures that bottle necks and issues are dealt with in an efficient manner

• Keep all digital marketing projects moving smoothly; responds to project inquiries; provides timely updates to ensure project moving to completion and meet customer needs; keep digital team apprised of project priorities and deadlines

• Prepares production and status reports; conducts follow up to ensure all required tasks are completed, appropriate documentation is received, and that electronic files are archived

• Manages project numbering and administration of submission/tracking system

• Prepares data for monthly and quarterly reports

Minimum Qualifications:

• 3+ years traffic experience within a high volume advertising or online agency, graphic design firm, internal corporate or production department

• Working knowledge of web tracking and marketing resource management system technologies

• Advanced-level knowledge of digital project development processes including web production, analytics, and online marketing programs.

• Outstanding interpersonal skills; proven customer service skills required in order to create, maintain, and enhance customer relationships

• Strong experience managing multiple marketing projects concurrently and meeting milestone deadlines with complex production schedules

• Strong organizational skills and meticulous attention to detail and time management

• Flexibility and adaptability; able to problem-solve and handle pressure well

• Works well in a team environment with the ability to maintain positive, productive working relationships; experience working with technical and creative teams

Preferred Skills:

• B.S./B.A. degree in Design, Marketing, Advertising, Business Administration, or related field

• Experience with financial services or other regulated industry a plus

• Demonstrated history of hands-on project management of advertising, print, email, interactive campaigns

• 3+ years related experience and demonstrated leadership in project management

• 3+ years print and online production management experience

• Technologically savvy (understands software, hardware, networks, etc.); PC and Mac fluent

• Knowledge of Aprimo workflow application or any other workflow applications

WORKING WITH AQUENT
Freelancing long-term with Aquent gets you access to some pretty cool things:
- Subsidized health (including term life and LTD) and dental benefits after your first four weeks of work (averaging at least 20 hrs/wk).
- Access to Fidelity 401(k)
- Access to FSA Program (pre-tax payment toward Bart passes, etc.)
- You're paid weekly
- Direct deposit for your paycheck
- Access to our Talent Rewards Program (we reward for referrals!)
- Access to free online courses via Aquent's Gymnasium, to help you develop your skills: http://gymnasium.aquent.com/
- Access to free online courses via Lynda.com
- Your Aquent Agent checking in with you during the course of your contract to make sure you're happy and progressing according to your expectations (we're also there to be looking for new opportunities for you when you're close to wrapping up)

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