The Digital Shelf Coordinator is a busy role within the eCommerce team. The team member will provide administrative support to all eCommerce managers as well as facilitate the distribution of product content to customers. This would include the following tasks:
-Serve as primary contact for distributor data requests
-Validate template & file format requirements
-Send content to distributors using appropriate templates
-Manage template editing and creation as needed
-Verify sent content has been loaded correctly
-Monitor sent content for potential errors
-Manage content correction requests as identified
-Manage new product set up data requests as needed
The Digital Shelf Coordinator will also work on data research projects as needed and support creative team members (Copywriter & Designer) with administrative organization to projects such as photography requests template set-up, and legal claim approval coordination.
The Digital Shelf Coordinator will also monitor distributor websites to create recommendations on improvement to User Interface and Customer Experience.
This role requires a solid level of ability in juggling various projects and priorities, a high attention to detail, and a solution oriented working style. The person in this role will need to be comfortable working both as part of a team and autonomously.
Specific skills needed:
-Experience and solid knowledge level of Excel and advanced functions such is if/then and vlookup functions
-Experience and knowledge of Microsoft Word and PowerPoint
-Some knowledge of and/or basic understanding of web-based layout/design programs. (Does not need to know Adobe or advanced design.)
-Personal interest in eCommerce and web-savvy approach to providing feedback on improving website user interface and customer experience (must have personal experience buying online.)
-College degree preferred
-Team player with great work ethic
-Desired experience but not necessary: 2-3 years administrative experience, or relevant intern/extra-curricular/non-profit activity experience.