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Digital Project Manager

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The Digital Team Project Manager (DTPM) is responsible for managing large projects for multiple brands. The DTPM is responsible for all aspects of the project including but not limited to the creation and maintaining of accurate project plans, budget tracking and reporting, risk and issue management, accurate scoping and estimating and ensuring resources are allocated appropriately within the project plan. The DTPM works with the client services and all other departments to effectively problem solve in order to ensure the appropriate resources are in place and that the work is conducted in timely fashion, within approved scope and budget while exceeding the clients’ expectations

Practice Development

· Ensures project team members are aware of and using agency processes
· Champions and consistently employs, improves and shares project management processes, standards, templates and best practices
· Mentors others on agency processes
· Assists the EVP & Sr. management team in defining, creating and leading agency project management processes, standards, templates and best practices
· Shares great work and capabilities internally
· Assists in the department offering development

Client Delivery

· Takes ownership and ensures the client and project governance model is established, enforced and maintained for every project with client, client services and other departments
· Responsible for the consistent successful facilitation of a project from estimation through launch and maintenance
· Takes ownership of the facilitation and creation of accurate project plans with clearly defined milestones, deliverables and tasks.
· Partners with client services to prepare for and execute the kickoff meeting
· Along with the department leads, the DTPM is responsible for ensuring resources (staff) are assigned and allocated appropriately to the project plan throughout the life of the project; Works through resource issues as they arise with the department leads
· Responsible for risk management and analysis including the ability to proactively identify project risks
· Ownership and facilitation of internal and client facing project status meetings
· Collaborate with the department leads to identify and analyze risks and determine mitigation plans
· Drive towards successful completion of the agreed upon project deliverables within scope, time and budget with quality while consistently exceeding client expectations
· Owns the project change control process to facilitate all deliverables as defined in the change control process. Makes recommendations to client services on how to communicate the change control to the client. Partners with client services to present change control to the client, if needed
· Accountable for budget tracking and reporting throughout the lifecycle of the project
· Accountable for staying within agreed upon budget and informing client services of any changes to scope/assumptions/issues that arise on the project and makes recommendations on how to proceed
· Responsible for the project deliverables and project completion signoff from the client
· Partners with client services to ensure client needs are met
· Manages utilization targets for team
· Facilitates the project closure process

Business Development

· Partners with client services in the creation of the SOW ensuring scope is clearly defined and costs match what is outlined in the project plan and SOW compliance throughout the project
· Works on new business efforts to ensure proper estimating and assumptions are made throughout the proposal/SOW process. Ensures multiple approaches are presented if needed through brainstorming
· Leads brainstorming and solution development efforts
· Central point of contact regarding the estimation process. Utilizes the domain leads to determine estimate



Required Qualifications

· Bachelor’s degree
· 3+ years of proven project leadership experience on medium to large size and moderately complex projects within an interactive agency, web, OMA, or Mobile Digital environment
· Extensive knowledge of project management concepts, methodologies and tools
· Extensive knowledge of the software development life cycle (SDLC) and various development methodologies
· Ability to work collaboratively in a creative environment while keeping projects on schedule and within budgeted allowance
· Ability to lead well under pressure and to lead a project team to ensure deadlines and budget are met while exceeding clients’ expectations
· Ability to effectively create project plans based on the needs of the project
· Ability to tailor communications approach based on the situation
· Must possess excellent decision-making skills for problem identification and solution recommendation
· Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives
· Must be self-motivated and have strong effective problem-solving skills
· Experience communicating directly with external clients
· Experience with and working knowledge of Workamajig, Pivotal Tracking and Excel would be considered an asset

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