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Digital Project Manager

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Digital Producer (Project Manager) (3-5 years experience)

The Digital Producer is expected to enhance the department and organization’s reputation by
producing first class digital marketing creative for our clients. The Digital Producer is a
process-driven problem solver who has demonstrated capability of mastering an understanding
of the creative process and ushering multiple projects through each of the steps towards
successful delivery. Client satisfaction and creative quality should be exceptional and the
communication process seamless and efficient. The production of a project should be smooth
and organization clear, therefore reducing misunderstandings and unneeded overage of project
budgets.

Responsibilities:
• Act as a liaison between the agency, the client and production resources
• Role is Client facing so candidate must have confidence, be organized and have the ability run meetings over the phone, WebEx (or other system), as well as conduct onsite meetings
• Manage both onsite resources and external contractors and vendors
• Create accurate quote and manage budgets to ensure proposed creative concepts can be produced within specified time-frames and budgets
• Schedule, organize, and lead internal meetings to promote team collaboration
• Update internal systems on a daily basis for departmental transparency and reporting needs
• Maintains project quotes, timelines and burn.
• Understand resourcing and resource strategies to assure maximum production utilization
• Captures action items and client feedback to manage the iteration process
• Synthesizes client communications in a succinct, single direction manner for the production team
• Schedule and initiates Quality Assurance reviews at specific milestones
• Proactively escalate resource, budget or timeline issues in detail to the Director of Digital
• Manage production status reports to keep Director of Digital Project Management up to speed on where we stand with each project
• Communicate upcoming projects and resource needs to the Resource Manager on a weekly basis, or more frequently as needed
• Reports to the Director of Digital Project Management

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