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Digital Project Manager

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RESPONSIBILITIES:

Develop, maintain and effectively execute project plans throughout the life of assigned project(s) according to established procedures, channels and success expectations
Contribute to continual process and people management innovation, supporting effective delivery of solutions
Establish clear project parameters supporting the success of all internal and client team members
Understand and communicate client business needs to the internal team and to third-party translation vendors
Promote high standards of professional integrity on all proposed and actual client business solutions
Provide and promote high standards of professionalism and leadership throughout the life of projects, both within and outside the organization, appropriately representing Critical Mass’ business philosophies, protocols and standards
Negotiate, define, communicate and manage the scope of the project
Create and maintain a project schedule, which defines activities, sequence, dependencies, work effort, duration and associated resource requirements
Forecast, track and manage project budgets, POs and invoices
Define, negotiate, communicate, implement and monitor quality standards on all project deliverables
Manage quality trade-offs
Acquire appropriate resources to meet project needs
Manage client, third-party vendor and internal team performance and dynamics as appropriate
Plan and manage internal and external project communications, ensuring effective exchange of project information and deliverables
Identify, analyze, prioritize, mitigate and communicate project risks

REQUIRED SKILLS:

Post-secondary education in business or technical field
Minimum 2 years of experience as a Project Manager managing interactive web development
Project Management Certification desired but not required
Demonstrated experience managing multiple simultaneous projects involving cross-functional product teams within budgetary and schedule constraints
Demonstrated experience managing multiple third-party vendors
Demonstrated experience managing external and internal clients
Knowledge of Project Management principles, methods and techniques
Knowledge of software/internet development lifecycle
Knowledge of Business Management principles, methods and techniques
Ability to strategically and tactically organize and structure activities, paying particular attention to detail
Ability to handle multiple planned and unplanned projects, roles and responsibilities
Strong verbal and written communication skills
Demonstrated skills and experience in mediation, negotiation, argumentation, presentation and conflict resolution
Strong teamwork, communication and interpersonal skills
Knowledge of decision-making and problem-solving techniques to facilitate effective project and organizational leadership
Proficiency with Microsoft Project, Microsoft Office, Visio
Self-motivated and able to work with limited supervision
Demonstrated work ethic, integrity and professional conduct

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