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Digital Product Owner

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This renowned Australian brand has a fantastic opportunity for an experienced digital product owner. Reporting to the Digital Design and Operations Manager, the focus of this role will be managing the digital deliver of a key product, including the desktop and mobile. The role supports the delivery of the business roadmap, and managing long-term strategic transformation to best in class platforms. Plus driving product vision, strategy, website design and usability to ensure an optimal experience to customers.

Key responsibilities:
• Create and evolve a digital roadmap of user experience and product features to enhance the digital brand experience
• Owner of the technical, functional and operational digital channel assets and features
• Act as the business proxy within the Digital Design and Operations team, representing the business needs of Product, Strategy and Marketing in decision making and feature selection processes
• Track, measure and share global best practices, leverage insights to enhance and grow the digital brand experience
• Demonstrate improvements to key performance measures with a focus on customer experience, performance, accessibility, and key business performance indicators
• Define the digital design strategy for their product, developing and initiating a roadmap of initiatives to achieve objectives
• Collaborate with a wide range of external partners such as technology, communications, researchers, creative and media agencies in order to continuous improvement of the product
• Responsible for reporting on site performance, accessibility and customer effort score.

You will be:
• An experienced digital product owner / producer who has held a role previously, delivering digital focused products and experiences to customers
• Bring proven planning and roadmap creation skills and techniques
• Excellent knowledge of relevant SDLC (Software Development Lifecycle) methodologies including Agile / Scrum / Lean / Kanban
• Expertise in online experience design and usability principles
• Excellent time management and communication skills

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