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Digital Product Owner

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One of AQUENT's biggest financial services clients in Richmond is seeking a Product Manager to join their in-house team for long term contract position (extensions and conversions are based on performance). If you have the drive for building amazing digital products that impact the lives of millions daily, let's talk! As part of the mobile organization, you'll be responsible for driving radical change while managing current performance of our flagship mobile experience. To fit in, you have to be jazzed about delivering amazingly simple experiences that make life easier for our customers. You’ll also need to be equally comfortable talking to techies in our sprint teams as you are communicating with our analytically minded, stuffy bankers. (One day, we’ll get them in jeans too…)

We are looking for highly motivated individuals who enjoy the challenge of improving our customer experience, taking it to the next level and are able to hit the ground running.
- The Product Owner must be able to define intent from the business side and translate the work for the teach team.
- This will be an agile release, must be experienced in scrum methods
- Must sit onsite as the Product Owner will be sprint planning everyday


Things that might tip us off you’re not the right person for this position:
• You think Square is just a geometric shape
• Rasberry Pi looks misspelled
• You have an aversion to denim
• A mobile wallet is your money running away from you
• Thinking about your money gives you hives


The Product Owners will help create and deliver a best-in-class experience for our client's credit card customers. These individuals will constantly be thinking through the customer experience while overseeing the development. The individual will help shape and execute the product strategy that meets our Enterprise and Card business agendas, engage in business case development, ensure adherence to the Agile Scrum process, and own the development, delivery and growth of the platform.

Responsibilities will include:
• Develop and prioritize product requirements for new products/services, as well as enhancements / change requirements for existing products/services to meet changing business, market, customer and competitor needs
• Own the development, delivery and maintenance of your products/services by leading cross-functional teams consisting of IT, operations, business analysis, customer service, marketing, and stakeholders from different business units
• Analyze information to make decisions and/or influence change
• Represent function to external stakeholders
• Maintain close working relationship with our business partners and other cross-organizational partners
- Leading at least two technology teams to deliver business functionality and user experience.
- Working as the bridge between the business and technical teams, helping to define and design the new platform.
- Collaborating with stakeholders throughout the organization to define project strategy, MVP, and business requirements.
- Working with the business and technical teams to author, present, and clarify features and acceptance criteria.
- Function as Backlog Owner, building and refining a backlog that optimizes the team with a passion towards delivering incremental value to the organization.
- Manage scope, time, and prioritization decisions, escalating as needed to resolve issues.
- Develop and maintain subject matter expertise in Recoveries processes and the technologies used in Recoveries
- Working with Scrum Masters, Delivery Leads, Ops and tech teams to monitor active efforts and ensure successful outcomes


- Qualified candidates must have at least 1 year of Project or Process Management experience, or Tech BSA experience
- Banking or financial experience is a plus

Preferred Qualifications:
- Lean, Agile, Six Sigma, Business Process Management, or Project management certification
- 2 years of experience as BSA in Technology
- 1 year of experience in Recoveries

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