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Digital Product Manager

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This role will perform as a business product manager role in IT. They will be expected to lead the business facing conversations around development and support for the Digital Concepts being built for the new Roasteries coming online in 2017 and 2018.

Core Responsibilities

• Assists in defining strategy reflecting competitive and consumer trends and market needs.
• Develops and manages product line business plans. Creates and presents the business case for new programs to support growth strategies and profitability targets. Makes recommendations regarding product objectives and strategy, and product lifecycle. Provide information and direction for planning, forecasting and managing inventories.
• Creates and manages the innovation funnel/roadmap for products that deliver against program’s growth strategies and business goals/objectives.
• Assists in the development of annual operating expenses and capital plans.
• Leads the development of new products and related marketing opportunities from ideation, concept, prototype, market validate, commercialization, and launch.
• Manages lifecycle of launched programs and products, serves as subject matter expert on program and product.
• Manages project teams and timelines to deliver products and programs. Strong leadership of cross-functional partners and external vendors required to ensure successful launch.
• Develops strategic assessments, including SWOT analyses, for products and programs.
• Initiates or suggests analysis (financial, consumption or consumer) to influence strategic plans.
• Applies consumer insights and market research to gain understanding of consumer, customer, competitive environment and channel needs for the product or category. Uses consumer insights and analyzes consumer research to determine new product opportunities.
• Analyzes data to inform and create plans for operations improvement or next phase features for programs and products.

Why is this role open? What need will this worker fill?
We need a dedicated business product manager to focus on the digital concepts being developed for the Roasteries.

What does a typical work day entail? What are the daily tasks/responsibilities/deliverables?
Meetings to pull together stakeholders, discuss business requirements with technical teams, keep local in-market teams apprised of decisions and status.
Creating and giving Presentations to multiple levels in the company to get buy in, communicate options and drive decisions.
Writing business requirements for digital concepts.
Collaboration with technical teams and vendors to ensure business requirements are being met.
While working with numerous internal teams (marketing/ IT support/ music, ops and store-dev), this role will also require some partnering with third party vendors. They will not be the primary liaison, but as some of the systems and products are from third parties, some interactions will take place.

Core Responsibilities
• Assists in defining strategy reflecting competitive and consumer trends and market needs.
• Develops and manages product line business plans. Creates and presents the business case for new programs to support growth strategies and profitability targets. Makes recommendations regarding product objectives and strategy, and product lifecycle. Provide information and direction for planning, forecasting and managing inventories.
• Creates and manages the innovation funnel/roadmap for products that deliver against program’s growth strategies and business goals/objectives.
• Assists in the development of annual operating expenses and capital plans.
• Leads the development of new products and related marketing opportunities from ideation, concept, prototype, market validate, commercialization, and launch.
• Manages lifecycle of launched programs and products, serves as subject matter expert on program and product.
• Manages project teams and timelines to deliver products and programs. Strong leadership of cross-functional partners and external vendors required to ensure successful launch.
• Develops strategic assessments, including SWOT analyses, for products and programs.
• Initiates or suggests analysis (financial, consumption or consumer) to influence strategic plans.
• Applies consumer insights and market research to gain understanding of consumer, customer, competitive environment and channel needs for the product or category. Uses consumer insights and analyzes consumer research to determine new product opportunities.
• Analyzes data to inform and create plans for operations improvement or next phase features for programs and products.


Required Knowledge, Skills And Abilities
• Strong analytical and writing skills.
• Strong communication (both oral and written).
• Strong presentation skills and experience presenting at senior levels.
• Working knowledge of financial planning, forecasting assortment planning and inventory management.
• Ability to analyze business trends and financial metrics, including sales, return on investments, and profit and loss.
• Must be able to work in a matrix environment, able to collaborate cross functionally, and be a strong team player.
• Strong interpersonal skills.
• Ability to work both independently and as part of a team.
• Strong organizational and problem solving abilities.
• Functions effectively with ambiguity.
• Ability to balance multiple priorities and meet deadlines.
• Fluency in any of the following languages a plus: Mandarin Chinese, Japanese, Italian, French, German, Korean.
• Work experience in Asia or European markets a plus.

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