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Digital Producer with downtown agency!

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Downtown San Diego agency seeks Digital Producer who will maintain, strengthen, and grow relationships with key clients through management of medium to large projects. The Digital Producer has excellent and effective communication, flawless planning, and excellent organizational skills. The Digital Producer will play an important role in developing and leading internal initiatives to improve processes, provide mentoring and/or training to other team members.

Responsibilities:
• Active ownership and accountability for all assigned projects through final delivery and client sign-off, ensuring full client satisfaction, meeting all timeline milestones and delivering within the approved budgets
• Early involvement, assisting sales with gathering requirements, documenting statements of work, creating estimates and timelines
• Develop and document project parameters including scope, schedule, budgets, specifications; create, update and monitor project plans for all projects
• Closely monitor budgets, establish plans and processes to avoid and/or resolve scope creep, budget overages, or efficiency issues
• Creating detailed project (creative, multimedia, technology, etc.) requirements through discussions and meetings with internal project team members across all departments; including functional specifications, creative briefs, wireframes
• Conduct and lead kick-off and status meetings regularly with clients and the internal team, ensure thorough communication with all stakeholders at all stages of every project
• Work closely with Senior Strategist to proactively communicate with clients about production recommendations, challenges and solutions
• Actively own and be accountable for client relationships, with special attention to profitability, tracking and managing resource consumption, financial reporting and billing
• Pro-actively grow client relationships by understanding and being sensitive to all aspects of their business, pro-actively determine needs to propose appropriate solutions and new projects that fit within their budgets
• Contribute to ongoing improvement of internal processes to allow for smooth execution of projects and improved efficiency across departments and project team members

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