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Digital Producer or Project Manager

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As Digital Producer you will be expected to effectively manage client relationships and agency service. Youʼll be producing innovative, creative and digital projects within a team of passionate digital specialists. You understand the importance of client satisfaction, and create it consistently, developing positive, profitable client relationships.

KEY RESPONSIBILITIES:
- Takes lead responsibility for overall project delivery
- Manages project profitability by assessing actual hours incurred on a project versus estimate throughout engagement; takes personal responsibility to complete high quality projects on time and on budget
- Develops and maintains accurate and detailed project plans and ensures that interactive process has been followed
- Coordinates the project team and communicates project details on an ongoing basis to the client, agency, and interactive stakeholders
- Works directly with client and agency as needed to ensure project delivery
- Assists in the development of estimates and risk assessments for new projects
- Manages scope issues, and issues Change Orders when required
- Escalates issues that might negatively affect project timelines, quality, profitability, or client relationships in a timely manner
- Forecasts creative and development resource needs
- Attends agency weekly status meeting and maintains up to date status reports for all projects
- Foresees potential issues and escalates them to his/her supervisor before they become problems

SKILL REQUIREMENTS
- Strong interactive project management experience in an agency environment
- Exceptional problem solving skills
- Exceptional communication skills and strong interpersonal skills
- Experience leading a client team in all stages of project execution
- Ability to work with tight and aggressive deadlines
- Good background knowledge of Web front-end (site usability and look & feel), back-end (programming and hosting) and banner advertising practices is essential
- Ability to manage multiple projects simultaneously
- Familiar with commonly used concepts, practices, and procedures within the Internet/new media industry
- Familiar with programming and design process
- Skilled in using project management applications (Microsoft Project, BaseCamp) and proficient in other project-related software (MS Office, Visio, Photoshop, Illustrator)

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