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Digital Producer/ Product Owner

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A global experience design agency is seeking a Digital Producer to join their team on a freelance to hire basis.

The Digital Producer works primarily on one large-scale product for a high profile brand to support feature enhancements as well as ownership over a collaboration with various agency partners to produce content. The Digital Producer will work with our internal team to ensure all aspects of the project are delivered successfully, while managing and meeting the client's expectations. This is a mid-level role.

They are seeking T-shaped individuals who have the skills that enable you to contribute to the creative process and provide strong client service support, while also being able to cross collaborate with teams across the studio and externally.

Our mission is simple: We aim to remove friction from the customer journey to create digital products and services that deliver sustained innovation for companies. The Digital Producer will primarily work on a product is a proprietary platform created for a leading Healthcare company and aims to help people manage their disease and improve their or a loved ones outcomes overtime.

- Work closely with internal team and lead meetings with Developers, QA, Content Strategist, UX and Design team members to execute design and development on time, budget, and within product expectations
- Collaborate with partner agencies to ensure effective delivery of client projects based on strategic brief, timing and budgets
- Lead resource planning for multiple projects and effectively communicate future team needs
- Document team needs, internal and client meeting outcomes and own delivery schedule

- In this position you must be able to navigate a range of personalities, and display strong client management skills. Digital Producer should be committed to great work, but also willing to add an element of fun to the day-to-day.
- Fantastic client management skills
- Strong project skills
- Persuasive manner
- Be able to manage priorities
- Very strong time management skills

- Good understanding of digital marketing, with bonus points given for advanced technical knowledge (HTML, JavaScript, etc)
- Experience with JIRA is a plus

- Establish trusted relationships with clients and internal team members
- Set appropriate client and team expectations
- Work with delivery team to ensure quality, timeliness and profitability of project execution
- Provide quality assurance of all significant client deliverables
- Work with client team as appropriate to resolve project risk
- Proactively engage clients with innovative ideas
- Work with internal teams towards bringing new initiatives to our clients

- 3-5 years prior experience working in a creative / agency environment
- US work authorization

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