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Digital Producer IV, Sitecore

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The Digital producer will be responsible for the implementation of digital projects with our client. The Digital Producer should have global understanding of the digital industry, available services and trends, new or emerging technologies and how to deliver digital solutions ranging from tactical to strategic.

The Digital Producer will drive collaboration with client stakeholders (brand, IMP, etc.) and other ITS teams (infrastructure, security, etc.) to ensure the correct technology and processes are in place to deliver timely and high quality digital solutions – both globally and regionally.

Principal Accountabilities:
• Engage ITS Business Partner, Business & Digital Agency in the clarification of business requirements and ensure completeness of requirements specification
• Facilitate prioritization of digital marketing projects and Information Technology decisions
• Review business requirement documentation defined by Business & Agency
• Accountable to ensure 1st level operational support on functional and technical queries are responded to with appropriate urgency by the digital production team, business and/or agencies
• Prepare project communication documents such as meeting minutes, status reporting etc. and share with digital production and business teams
• Conduct agency digital production orientation
• Engage with all development teams on compliance to development standards and vulnerability remediation for site delivery
• Work with Technical Lead to offer digital tools roadmaps and capabilities for associated brands
• Measure and improve the performance of all parties in the delivery of digital productions (e.g. Cost, schedules, quality, standards and ongoing operations) with the guidance from Production lead
• Accountable for client support and may include tactical engagement and budget management / planning
• Measure and recommend improvement opportunities on brand site, social media apps, mobile apps, etc. performance vs business metrics / KPIsin partnership with Marketing Technology Enablement Team
• Collate statistics on site / social media / apps success measures and provide analysis to Business Partner for digital strategy definition
• Engage Digital Producers in other regions to understand successful digital campaign and share with the business partners/marketing as appropriate

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