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Digital Operations Manager (9953)

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Our Fortune 500 Pharmaceutical client is seeking a Digital Operations Manager to focus on strategic consulting to drive social media projects and strategies for business units in alignment with the social media strategy. The manager will also work directly with a multitude of business units globally to share best practices in social media and highlight emerging trends. This role will work primarily with the social media strategist in support of business objectives.

Position Description and Key Responsibilities:
Work with Social Media Strategic Services team and business units and markets in support of the social media strategy
Lead, manage and support social content and projects, as needed, to execute the Social Media strategy across platforms
Select vendors to help monitor, maintain, optimize and organize social media platforms
Drive innovative idea generation by monitoring trends in social, digital, and mobile media and explore new tools, trends and applications.

Skills:
Working knowledge of key global social media platforms to drive business results (including Facebook, YouTube, Twitter, Pinterest, LinkedIn, Weibo)
Familiarity with listening platforms such as Radian 6 and Sysomos
Adaptability to interface with multiple stakeholders, including commercial, medical, R&D, corporate communications, marketing, legal, IT and others
Experience with selecting digital/social media vendors
Exceptional communication skills, both written and spoken
Ability to manage multiple projects under deadline pressure
Current with emerging trends in technology
Ability to work in dynamic, fast-paced environment
Must be able to be a self-starter and demonstrate initiative
Imperative to possess positive attitude and work well with others
Experience and appreciation for legal/regulatory environment
Healthcare experience, preferred

Qualifications:
Education: Bachelor’s degree
Years of experience: Prefer at least two years in digital/social media for businesses

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