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Digital Media QA/Business Analyst

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Our client, a leading business information and marketing solutions provider in the travel, tourism and meetings industries, is looking for a Website & Digital media QA/Business Analyst to join their team.

Start: ASAP
Duration: 3-6 month contract; 40 hrs/week
Location: on-site in Secaucus, NJ

In this role, you'll be:
+ supporting business inquiries / requests encompassing a broad range of content management tools and enterprise application systems (think Ektron)
+ conducting diagnosis and troubleshooting in order to identify and resolve platform operation and performance issues
+ working interactively with other customer service staff and developers
+ utilize ticketing system to document and track all inbound / outbound customer interactions
+ document test plants, test cases and execute testing
+ configuring content management systems / platforms that support business, websites etc and entering content / all related digital media into the CMS.
+ providing metric reporting and communicating timely resolutions to issues

You'll need the following:
+ 1-3 years of related QA / BA analyst experience working with media or similar websites
+ aptitude for understanding client specific business rules and how to best support each client
+ strong analytical and cognitive skills
+ excellent communication (oral and written), interpersonal, and troubleshooting skills
+ hands-on experience with technology platforms (i.e. CMS, SFA) is a plus
+ knowledge of digital media, web standards, technology trends and user-center design a plus
+ experience working in a fast paced environment

Not the right fit for this role, but know someone who is? Let's talk! Aquent / Vitamin T offer a stellar talent rewards program that gets you paid when your referrals work. Visit aquent.com/rewards for more details.

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