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Digital Interactive Project Manager

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The Digital Producer is expected to enhance the digital Interactive PMO’s reputation by producing first class digital marketing creative for Somnio clients. This is not a broadcast position. The Digital Producer is a process-driven problem solver who has demonstrated capability of mastering an understanding of the creative process and ushering multiple projects through each of the steps towards successful delivery. Client satisfaction and creative quality should be exceptional and the communication process seamless and efficient. The production of a project should be smooth and organization clear, therefore reducing misunderstandings and unneeded overage of project budgets.

Desired Skills and Experience:
Act as a liaison between the agency, the client and production resources
Role is Client facing so candidate must have confidence, be organized and have the ability run meetings over the phone, WebEx (or other system), as well as conduct onsite meetings
Manage both onsite resources and external contractors and vendors

Responsibilities:
Create accurate quote and manage budgets to ensure proposed creative concepts can be produced within specified time-frames and budgets
Schedule, organize, and lead internal meetings to promote team collaboration
Update internal systems on a daily basis for departmental transparency and reporting needs
Maintains project quotes, timelines and burn.
Understand resourcing and resource strategies to assure maximum production utilization
Captures action items and client feedback to manage the iteration process
Synthesizes client communications in a succinct, single direction manner for the production team
Schedule and initiates Quality Assurance reviews at specific milestones
Proactively escalate resource, budget or timeline issues in detail to the Director of Digital Project Management to effectively communicate with sales team and/or client
Manage production status reports to keep Director of Digital Project Management up to speed on where we stand with each project
Communicate upcoming projects and resource needs to the Director of Digital Project Management on a weekly basis, or more frequently as needed
Reports to the Director of Digital Project Management

Requirements:
Must have produced engaging interactive or technology experiences that involve incorporating assets from a combination of vendors or internal resources
Demonstrate solid leadership, confidence and teamwork, with logical decision-making skills while maintaining an open-mind to new ideas and processes.
Excellent verbal, written, presentation and interpersonal communication skills.
Strong attention to detail and focus on task completion is critical.
Possess an innovative, customer-focused and solution-oriented mindset.
Exhibit a strong understanding of the creative process and project planning.
Ability to read wireframes and storyboards, to assure they meet project objectives and are not outside defined scope prior to client presentation.
Ability to estimate resources and hours needed to complete work by defining all needed tasks.
Ability to build and work in cross-functional teams.
Ability to reinforce team collaboration.
Must have a positive attitude.
Ability to manage stress in high-pressure situations and not let others “see you sweat”
Must possess the self-awareness to ask for help when needed and be prepared with solutions.
Willingness to simultaneously tackle multiple projects and challenges
Desire to create sustainable businesses and innovative user experiences for the largest brands on the web.
Minimum of 3-5 years of interactive and multimedia experience is required.
Candidate should be proficient with project management programs such as Visio, MS Project, OpenAir and have strong written and oral skills

Success:
The four pillars used to measure success as a Digital Producer are:
Adoption of, and adherence to, Somnio's established process and systems:
-Measured by accuracy of OpenAir on a daily basis
-Measured by peer and client feedback on process adherence
-Measured by usage of JIRA and other established system
-Manage all projects within established scope and budget
-Measured by in OpenAir; planned hours vs. actuals
-Customer satisfaction & quality
-Measured by Post Project Reviews
-Measured by peer feedback
-Measured by attentiveness and contribution in team meetings
-Measured by maintaining team morale and project success
-Measured by peer and self-evaluations

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