Internet Copywriter/Technical Writer-Please see below and apply with resume & samples!
Digital Copywriter needed! Our client, a huge financial services brand, is seeking a digital copywriter to create customer-focused copy for our service platforms! This position requires someone with expert knowledge of web writing best practices, experience writing customer-facing instructional copy, ADA/508 compliance and familiarity with quality assurance testing. Ideal candidate will be prepared to meet tight deadlines in a fast-paced environment.
-Familiarity with following Brand guidelines and standards, tone of voice guidelines and translating them in customer-centric web communications and instructional messaging for our service platforms.
-Quality assurance tests new web pages to ensure correct copy is implemented; work closely with IT and testing teams to meet tight testing deadlines.
-Work closely with Content Strategy team to develop copy that is in brand voice and on message.
-Work with compliance and legal departments to ensure copy is approved for use within deadlines.
-Highly motivated, consumer-focused, goal-oriented, collaborative, strong communicator and team player.
-Minimum 5 years’ experience writing consumer-facing website content. Some of this experience should be self-service content.
-Understanding of transactional systems and the ability to create customer-centric messaging.
- Ability to make financial services/insurance copy understandable and approachable.
-Ability to write copy for ADA Compliance Level AA
-Understand usability and customer experience concepts and methodologies a plus.
-Ability to manage multiple priorities and thrive in a dynamic, fast-paced environment.
-Financial services background a plus.
Skills: ADA/508 Compliance requirements
This is a copy writer position for U.S. Digital Service sites.