• Work with key stakeholders to define and implement content strategies for assigned projects
• Define optimized digital content solutions for assigned projects ensuring synthesis between consumer measures of success and business goals
• Direct the digital implementation of content solutions in conjunction with product, business and customer support content owners. This responsibility covers the whole lifecycle, from project initiation through delivery across all digital platforms (e.g.: smartphones, tablets and other devices)
• Identify, evaluate and analyze relevant consumer and industry research, brand studies, digital trends and relevant technical and user requirements in order to recommend appropriate digital content solutions
• Ensure digital content solutions remain true to the company brand and that content aligns with defined tone and voice. Ensure that content solutions are designed/ delivered according to relevant consumer information consumption behavior.
Job/ Personal Requirements:
• Ability to create engaging and clear content aligned with our brand and tone of voice
• Ability to build and communicate content strategies
• Ability to build relationships across a broad range of functions and levels
• Ability to influence and gain buy-in for own strategies and recommendations
• Ability to mobilize resources across functions to execute towards a common goal
• Internet savvy, keeps abreast of trends in the digital space and e-commerce industry
• Demonstrable evidence of using and consuming digital content
• Able to work under pressure and to tight deadlines
• Used to international, multi-cultural work environments
• Good interpersonal skills, grace under pressure
• Customer focused
• Flexible, quick learner
• Able to work well in teams as well as individually
You would be working on UI content, as well as emails and messages for specific projects.
Top Three Skills needed to perform this role/job:
1. excellent writing skills for web content
2. excellent communication/interpersonal skills
Work on assigned projects by participating in project meetings and working hand-in-hand with designers and product managers.
eCommerce – online retail, social media a plus.
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