These job descriptions are examples. Looking for work?

Find JobsFind Jobs

Digital Community Manager

0 people like this description

Digital Community Manager


The Digital Community Manager will own digital & social channels on behalf of our clients many business groups. Will act as the voice of our clients brand in online social networks & social media. The objective is to strengthen their presence and relationships online.



  • Devising customer-centric digital content across various platforms


  • Running calendar of social media execution and deliverables. Tracking creation and ideation timelines.


  • Managing and aligning paid social campaigns to campaign objectives. Track performance reporting.


  • Engaging audience in real-time on behalf of the team and staying within company brand, vision, and guidelines.


  • Leading teams to overlap and collaborate throughout international markets


  • Owning Audience Access process for groups looking to communicate with our Social Audiences (eg. product / audience marketers, MarCom, Sales, customer service & CorpCom)


  • Creating the digital/social extension of in-person events


  • Ongoing social listening & influencer outreach processes (eg. identify & engage beyond our assets)


  • Tracking, reporting, analysis & insight generation for Social Media Experience with Social Technology tools ( Simply Measured, Sprinklr)


  • Collaborates with agency partners to develop social media plans and execution


  • Develops creative new ideas and insights on how to best target markets


  • Maintains insight to trending digital and social ideas



A Successful Candidate Will:

  • Audit and streamline social media presence


  • Increase engagement on owned channels


  • Drive business impact by producing marketing leads


  • Increase social reach of owned content


  • Growth of audience channels among key demographic


  • Deliver robust advocacy program and consistently identify and engage influencers


  • Deliver paid social campaigns that meet business objectives, deliver efficiency in spend, and drive innovation.


Relevant Skills and experiences:



  • 3-5 years’ experience in social media


  • Writing and content creation skills


  • Experience in managing paid social media campaigns

These job descriptions are examples. Looking for work?

Find JobsFind Jobs