These job descriptions are examples. Looking for work?

Find JobsFind Jobs

Digital Communication Specialist

0 people like this description

Our client, a Fortune 500 Healthcare company, is looking for a Digital Communication Specialist for a long term contract role to support the strategic needs of the business lead that owns the thought leadership and strategic direction of how digital communication occurs to the clients customers, for benefit and coverage information, as well as, the ways in which they engage customers and guide them toward a healthier lifestyle. This consultant will report directly to the eBusiness director, with a dotted line to product managers, who can provide day to day guidance and professional development/growth. The ideal candidate will be responsible for marketing communications, assisting the in execution of marketing/communications plan (audiences, positioning, messages, vehicles, timing, and metrics), as well as the development of marketing communications tactics. This may include developing creative briefs, production schedules, and budget estimates.

Responsibilities:

Review and Synthesize direct voice of customer feedback made available through web analytics, and be asked to draw out themes in the analysis and suggest recommendations
Actively work with IT partners to triage issues within these domains, drive organizational business awareness and ensure the customer issues are resolved in accordance with their expectations
Be available for periodic late night releases that ensure a quality delivery based upon the businesses expectations of test cases they’ve reviewed in web development environments
Works directly with the eBusiness organization analytics team to gather standardized reporting for their inclusion into internal decks/reports that present customer voice and enable strategic business decisions
Be responsible for the analysis, and be able to produce, customized web reporting requests that come from internal business leaders
Gathers primary digital research (digital reviews of competitor websites) for the strategic leads of the manage my health and coverage’s area of the website
Supports the strategic leads for the manage my health and coverage’s domain with the materials necessary to provide monthly readouts for key business partners

These job descriptions are examples. Looking for work?

Find JobsFind Jobs