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Digital Channels Project Manager

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Our major credit card client and their Brand Strategy & Innovation Team is a fast-paced, entrepreneurial team leading digital innovation and evolving the OPEN brand; including the award winning community Forum, content and events, and the Small Business program website.

In this role, you will have the opportunity to support the most valuable digital channels for the Small Business digital program. You’ll guide the 2015 execution of the program by working closely with both internal and external stakeholders (e.g. program owners, agencies) on the most valuable digital assets. By putting the user first (e.g. ambassador, small business owner, and consumer), you’ll have the chance to make sure the program continues its success, as well as find opportunities to improve.

Responsibilities:
• Manage the end-to-end deliverables for Small Business program social media channels, email program, and website with cross-functional stakeholders and teams (e.g. merchants, ambassadors, and consumers, brand, legal, and compliance)
• Drive creative reviews, legal, privacy and brand approvals.
• Liaise with creative and development agencies, and internal stakeholders to 
ensure the assets are on schedule (e.g. daily + weekly stand-up calls, reviews 
with teams).
• Work side-by-side with program owners to map out core asset needs and 
where additional support is needed.
• As someone with an analytical eye, you will provide creative feedback and insights 
that translate to driving business goals and improve results.

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