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Digital Channel Production Manager

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Our client, a leader in the financial services industry, is looking for a Digital Channel Production Manager on a contract basis.

Required Skills:
• 10 years’ experience working in a production role in a digital marketing environment
• Proficiency with Microsoft Office applications and advanced proficiency with Microsoft Excel
• Proficiency with Microsoft Visio
• Proficiency with Microsoft Project or equivalent application
• Solid understanding of digital marketing and related deliverables
• Solid understand of project management fundamentals
• Experience coordinating and/or managing a production team in a business environment
• Experience in the financial industry, specifically financial industry marketing, a plus
• Proven ability to understand complex business environments, aggregate and simplify processes, and collaborate and influence a diverse team with varying skill levels.
• Self-motivated, authentic individual with a proven track record of driving for results

Responsibilities:

Production Coordination
• Coordinate the day-to-day production tasks for a group of email channel producers
• Keep multiple marketing, production and project calendars in synch
• Work with a variety of different roles – across Marketing, Campaign Management, Creative and Channel Deployment teams – to ensure production requirements are being gathered, validate and implemented in a timely and efficient management

Production Process Management
• Review processes, identify inefficiencies and areas of potential risk
• Recommend enhancements and implement improvements,
• Update and clarify process documentation including:
• Process checklists
• Production training manual
• Production guidelines
• Quality assurance testing plan and testing baselines
• Brand guidelines
• Facilitate adoption of new processes
• Monitor adoption and report on impacts
• Consult with senior analysts regarding potential system changes to our production management system

Production Operations
• Track production efficiency and issues on a daily basis
• Create a unified view of production related projects and track production project progress
• Responsible for monthly production reporting for larger operational reporting framework

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