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Design Coordinator

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Reports to: Design Manager

Job purpose: To facilitate, and assist in delivering, world class environments in all stores through highly professional design coordination and management, creating leading edge solutions in retail and non-retail areas alike.


To support the Property Team, Creative Team and Buying Team in all Strategic Planning and Design related matters to deliver best in class solutions for all stores by
• ensuring the effective Design Coordination of projects through the entire design, development and delivery process
• overseeing the development and maintenance of digital drawing data for all sites
• assisting strategic Planning and Design Manager in preparation for Masterplan meeting and presentations to the Creative Director.

Key Responsibilities:

• Manage collation and production of strategic design guidelines, compartment design guidelines, project specific design guidelines and creation of temporary guidelines for churn projects ensuring alignment throughout
• Co-ordinate/produce strategic project plans – walkways, sightlines, fixture zones, signage, lightboxes, liaison and interfaces with other projects eg M&E project
• Assist in production of retail briefs for all projects and ensure alignment with proposed plans
• Support brand briefings as required, chaired by Project Manager
• Manage the approval of brand shopfit projects through concept and detailed design stages:
o Liaise with brands throughout concept, detail, and design phases through to project completion
o Ensure projects adhere to Store Guidelines
• Ensure timely and sufficient design information is passed to Project Manager’s for the delivery phase
• Work closely with the project management team to ensure design integrity is maintained at each stage of the design and delivery process
• Participate in post-project reviews and design analysis
• Manage the evolution and communication of key design specifications – eg cash desk and fitting room templates
• Ensure designs meet or exceed defined quality standards and compliance with requirements of legislation and/or external authorities
• Ensure internal design approvals and financial sanctions are obtained at appropriate stages
• Encourage design innovation and creativity
• Manage and develop CAD and presentation standards
• Develop space tracking techniques and reporting in line with the needs of the business
• Oversee and track the standards and progress in the development and maintenance of digital drawing data
• Manage the archive of all drawings (‘as builts’ - updated by the property team) to provide retrievable database for the property portfolio
• Advise software/system upgrades required
• Manage receiving, archiving and issue of CAD information in line with property procedures
• Maintain communication plan for the design stage of projects
• Liaise with and inform the internal Property Department, Retail Operations Department, B & M Department, Visual Merchandise Department, as well as external brand design teams
• Encourage and promote an understanding of the brand values amongst external consultants
• Work effectively with Design Manager and Design Coordinators to maintain a coordinated team with clear focus

Key Skills:

• ‘Expert’ understanding of the market place
• Innovative and highly commercial approach – able to develop and implement new ideas in cost effective ways
• Excellent communication and presentation skills
• Excellent interpersonal and relationship skills
• Resilience and ability to work under pressure on many diverse projects
• In depth knowledge of CAD and other design related packages
• Knowledge of technical aspects of construction practice and practical site experience

Key Behaviours:

• Tenacity and Focus
• Self Motivated but Team Oriented
• Diplomatic
• Positive and Optimistic but Realistic
• Disciplined but Flexible

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