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Data/Reporting Analyst

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We are looking for a Data and Reporting Analyst for a 4 month contract must have experience creating data and not just manipulating it.
2 years professional experience in an analytic reporting role Fluency in database querying, including SQL and Cognos.Fluency in MS Excel and Access


Position Summary:

This position is responsible for support of data management specifically related to the daily receipt, validation and correction of data files being delivered by third party, sub contracted call centers. The position will also maintain reporting responsibilities associated with the data being processed.

Duties and Responsibilities:

• Manage receipt, validation, tracking and correction of daily data files delivered by third party, outsourced call centers sub contractors.
• Manage the process of error validation of data files and communicate with sub contracted call center contacts for correction and resubmission of data files that do not meet SXM requirements
• Develop and manage regular and ad-hoc reporting for data file processing using internal databases, and verifying with external vendor reporting and internal data base analytics
• Interface with Marketing Business Intelligence and Program Management Reporting teams on required report creation, existing report content and delivery requirements as they relate to the data being processed and managed by this position
• Provide reporting on key performance indicators associated with Inbound and Outbound call center Performance tied to the data processed by this position
• Performs other duties as assigned

Supervisory Responsibilities:

• There are no supervisory responsibilities associated with this job
Minimum Qualifications:

• BS/BA Degree and/or equivalent in an analytical field, or combination of education and experience required
• 2 years professional experience in an analytic reporting role
• Fluency in database querying, including SQL and Cognos.
• Fluency in MS Excel and Access

Requirements and General Skills:

• Have demonstrated an aptitude for data management, reporting and analytics.
• Demonstrated ability to work independently and on teams
• Demonstrated ability to solve business problems
• Must have legal right to work in the U.S.
• Excellent written and oral communication skills

Technical Skills:

• Strong working knowledge of Microsoft suite
• Understanding of SQL and other database query languages
• Understanding of basic networking concepts and functionality


Equal Opportunity/Affirmative Action Employer M/F/V/D

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