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Data Steward

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Key Accountabilities
• Work with BI on the mapping of our client's UK data sources by providing a further level of detail into the quality, ownership and available assets for our client's UK marketing
• To map out the data quality and clarity framework and deliver regular and accessible reporting
• To work with Analytics to understand the value of data assets and have a bank of improvement projects ready in a PONC format in order for the company to invest in at the end of each quarter
• To provide ad hoc support and advice to Msft Uk on the data infrastructure and management
• To own the 3rd party data list load platform and basic foundation data services (TP screening, returned mail etc agency relationships and budgets)
• To work with the team as the Vision and strategy develops in order to provide a more strategic approach to the underpinning data strategy for our customer analytics led and Relationship marketing programs
• To own the scorecard metrics of “Do not contact” and “Technical Decision makers” ensuring the scorecard is green using appropriate methods that make sense to the business and any investment made
• To own the data quality relationship between our sales system GSX and marketing system GMED. constantly looking for improvements that allow marketing to be more relevant to driving sales programs
• Provide data support where possible to the Analytics team to ensure our analytics and BI is driven from the best quality assets available
• Where bandwidth is available provide technical and data query support to the analytics team

Key Success Criteria
• Delivery of the quality and clarity framework by the end of Q3 (March 2013)
• Delivery of the PONC approach by end of Q4 (June 2013)
• Green scorecard metrics
• Relationship layers established to influence upstream change
• To establish ROI on the investments made in data

Knowledge, Skills and Experience
Essential Experience
• Working with both technical and business stakeholders
• Working with external agencies and/or bodies
• Defining and implementing data quality framework
• Working with large and disparate data sets
• Working with BI/Analytics to support data capture, structuring and availability
• Experience documenting/cataloguing data definitions and data assets

Technical / Functional Skills
• Strong SQL skills (SQL Server)

Personal Attributes / Interpersonal Skills
• Tenacious
• Attention to detail
• Works well alone and as part of a team
• Delivery focused
• Good stakeholder management

4 Essential & 4 Desirable from:

Working with both technical and business stakeholders
Defining and implementing data quality framework
Strong SQL skills (writing)
Good stakeholder management

Technical skills in SQL Server (including DQM)
BI/Analytics capability
Data strategy and planning
Experience within CRM or marketing

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