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Data Analyst - Web Crawling - Websites

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Role: Technical Solutions Specialist

Location: London,

Duration: ASAP for 6 months

Salary: Up to £49,000 + on-site Gym, Facilities, Free Food, Perks

 

 

 

Technical Specialist

 

As a Technical Specialist, you will support a variety of processes/workflows under the Jobs on business operation. You will leverage your knowledge of Unix, FTP, and XML to support partner content problems that are identified. Communicate with stakeholders to understand the most pressing business needs.

 

Skill Set: HTML5, CSS, JavaScript, SQL and any programming language (C, C++, Java)

 

Responsibilities:

 

  • Monitor support channels (email & forums) and provide high quality support to internal and external partners

  • Analyze tech support and product adoption metrics, identifying trends and areas of improvement -

  • Creating reporting dashboards; setting up and maintaining data processing pipelines

  • Escalating issues and compiling community reports on a regular basis

  • Create internal documentation to educate and answer questions.

  • Communicate and participate on project forums

 

Required Qualifications:

 

  • Excellent written communication skills ­ able to communicate complex technical language to technical and non­technical publishers. Must have the ability to empathize with frustrated publishers seeking help.

  • Solid technical background ­ strong grasp of HTML, CSS, Javascript, and overall familiarity with the Web. Experience setting up, customizing, and maintaining a website, such as with an open source CMS.

  • Strong analytical skills ­ able to query data using SQL and create compelling visuals to analyze trends and make recommendations

  • Excellent troubleshooting skills ­ experience diagnosing web application and network issues using tools such as Chrome DevTools or UNIX command line

  • Familiarity with functional testing of software ­ able to write test plans, create test cases and report results for various stakeholders.

  • Attention to detail ­ able to escalate issues, notice trends and suggest policy/process changes. Can follow a detailed test plan, documenting results, filing bugs, and suggesting improvements.

  • Strong creative problem­ solving and analysis skills ­ able to pick up new technologies and skills to solve problems with limited guidance

  • Team player ­ exceptional interpersonal and solution­ oriented attitude

 

Preferred Qualifications:

 

  • Familiarity with one or more programming languages (C, C++, Java, BASH/shell scripting, etc.)

  • Knowledge of web crawling or web scraping and relevant tools (Search Console, Analytics, Structured Data)

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